And in Colombia, a nonprofit organization that uses WhatsApp to connect victims of gender-based violence to lifesaving services found its work impaired. In Turkey and Kenya, shopkeepers couldn’t sell their wares. In Mexico, politicians were cut off from their constituents. 'On a serious note, running an e-commerce business there's a reliance on social media platforms with posts scheduled well in advance and potential work to do to re-jig posts for the remainder of the week.For more than five hours on Monday, the world got a taste of life without Facebook and its apps. And that's just with my kids who seem to have defaulted to communicating via WhatsApp. Jez Lamb, founder of said: 'Real face-to-face conversations, what a weird concept. Now I am going to put my phone down and enjoy some real life interactions with real people. 'I was just in the process of putting a new product up and advertising it this evening. As an e-commerce business, my whole working life is dominated by all social media platforms. She said: 'Normally I would appreciate a forced break from social media. Some e-commerce business owners have responded to the popular social media platforms being down.ĭanielle Dunn, who owns an online bath bomb business Divine Box, said her work is dominated by the platforms. Read a recap of how the evening unfolded in our blog below.Į-commerce business owners talk of reliance on social media Security experts speculated the problem came following network changes, with the cause still unconfirmed. Users were able to access Facebook and Instagram from late on Monday evening, but many still faced problems on WhatsApp.

The platforms had confirmed on Twitter they were aware of issues and worked to resolve them after thousands of people reported outages shortly before 5pm on Monday. READ MORE: Government cannot 'wave magic wand' to fix supply chain issues says Rishi Sunak “We’ve been working hard to restore access to our apps and services and are happy to report they are coming back online now. Facebook has issued an apology for the outage which impacted the social media giant, along with Instagram and WhatsApp, for several hours late on Monday.įacebook Engineering said in a statement on Twitter: “To the huge community of people and businesses around the world who depend on us: we’re sorry.

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